Cancellation and Refund

Customers may request cancellation before the order is processed or dispatched.

Once an order has been dispatched, cancellation may not be possible.

If a customer no longer wishes to accept a dispatched order, they may refuse delivery, where supported by the courier, and the shipment may be returned to Nazakkat Fashion as RTO (Return to Origin).

Any refund or other applicable resolution for a customer-refused shipment will be handled in accordance with our policies and applicable law.

Original shipping charges, where applicable, may be non-refundable.

We do not apply any cancellation charge except where permitted under applicable law and clearly disclosed to the customer.

Cancellation requests can be submitted through our Contact Us page with the order number and registered contact details.