Return/Exchange Policy

At Nazakkat Fashion, we carefully check every order before dispatch. Please read our policy carefully before placing your order.

We currently do not offer returns or refunds on our products.
All purchases are considered final, subject to the exchange conditions mentioned below.

We offer one exchange per order.
Exchange requests must be submitted within 7 days of delivery.
The product must be unused, unworn, unwashed, undamaged, and must have all original tags and packaging intact.
Size or product exchanges are subject to availability.
For a customer-requested exchange, applicable exchange shipping charges will be borne by the customer.
Once an exchange has been completed, no further exchange will be available for the same order.

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.
Please provide clear photographs and/or an unboxing video to help us verify the issue.
After verification, Nazakkat Fashion may offer an eligible remedy, which may include one-time replacement/exchange or Store Credit/Gift Card, subject to applicable law and the circumstances of the case.
Where a customer is legally entitled to a refund or other remedy, this policy will not limit those rights.

Where Store Credit/Gift Card is offered and accepted by the customer, it will be issued for the eligible amount.
The Store Credit/Gift Card will be valid for 12 months from the date of issue, subject to applicable law and the terms communicated at the time of issuance.
Store Credit/Gift Card cannot be exchanged for cash except where required by applicable law.
Any applicable terms, balance, and expiry date will be communicated to the customer.

For size or product exchanges requested by the customer, the applicable exchange shipping charges will be borne by the customer.
If the product is verified to be damaged, defective, or incorrect due to an error attributable to Nazakkat Fashion, we will provide the applicable remedy in accordance with our policy and applicable law.

Jewellery, bags, accessories, sale/clearance items, and products specifically marked “Non-Exchangeable” may not be eligible for exchange.
Products purchased using certain promotional offers may have separate exchange conditions.

To request an exchange, please contact us through our Contact Us page with:

Our team will review the request and guide you through the next steps.

Please note: Nothing in this policy is intended to limit or exclude any rights or remedies available to consumers under applicable Indian law.